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Shipping and Returns


  • Next day delivery to Mainland UK, for other destinations please call to arrange delivery.
  • Delivery charges are calculated on weight, dimensions and destination and we always endeavour to send consignments by the cheapest and most reliable method we can. 
  • Orders under £25 and under 2kg will normally be sent by First Class Post or Packet.
  • Orders over £25 and under 2kg will normally be sent by Special Delivery.
  • All other orders will be sent by Carrier.
  • Orders sent by Special Delivery or Carrier require a signature on delivery. If no-one is available for this, please contact us.
  • Deliveries to non EU countries will have UK VAT deducted.
  • Local import duties may apply for which Collinson plc is not liable.
If we are unable to give you a delivery charge when you submit your order, please telephone us to arrange delivery on 01995 606451.


Please do not send parts back to us without firstly contacting us and/or completing in full a Goods Return Note.

  • Parts must be returned in their original packing/ex factory condition or a re-stocking charge will be applied.
  • Unwanted parts may also be subject to a re-stocking charge.
  • We do not collect parts.

*Always ask for a proof of posting certificate if returning via Royal Mail. This will ensure that you receive a full refund even if your goods are mislaid in the post.


Prices are accurate at time of printing and exclude VAT at the current rate. Collinson plc reserve the right to change prices/technical information without prior notice.


Trade Credit accounts are available (subject to status). Alternatively, you can pay by cheque, BACS transfer or by using any of these debit/credit cards.